A Slack Only Help Desk Part 1

A Slack Only Help Desk Part 1

In the fall of 2018 I transitioned my team’s help desk to MyTech Desk. Transitioning to MyTechDesk gave us a more robust system and improved data reporting over our previous help desk. Overall the transition was very smooth and successful. I say that because in the fall of 2019 my team had a ticket closure …

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How to Clean up and Manage Your Bookmarks and Extensions in Google Chrome

How to Clean up and Manage Your Bookmarks and Extensions in Google Chrome

If you are like me you probably have way too many Chrome extensions and bookmarks. While there is nothing necessarily wrong with this, it does create a ton of visual clutter that can be distracting. This can also make it difficult to quickly find an extension or limit the number of bookmarks you can have …

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Three Google Meet Extensions to Support With Distance Learning

Three Google Meet Extensions to Support With Distance Learning

Today I wanted to share three Google Meet extensions that I pushed out to my school community. All three of these extensions have helped with making our teacher and student Meet experience better. I have also included the support videos that I sent my staff that explains each extension and shows it in action. Google …

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